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    <title>Healthcare Leaders Association of Arizona upcoming events</title>
    <link>https://hlaaz.org/events</link>
    <description>Healthcare Leaders Association of Arizona upcoming events</description>
    <dc:creator>Healthcare Leaders Association of Arizona</dc:creator>
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    <pubDate>Tue, 05 May 2026 15:07:49 GMT</pubDate>
    <lastBuildDate>Tue, 05 May 2026 15:07:49 GMT</lastBuildDate>
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      <pubDate>Thu, 07 May 2026 16:00:00 GMT</pubDate>
      <title>Webinar - Customer Service Enhancement Strategies for Practice Administrators (Thu, May 07, 2026)</title>
      <description>&lt;img src="https://hlaaz.org/resources/Pictures/HLA%202026%20MAY%20AZ%20NV.png" alt="" title="" border="0"&gt;

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  Strategies for Practice Administrators&lt;/font&gt;&lt;/span&gt;&lt;/font&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/strong&gt;&lt;/p&gt;
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&lt;h3 align="center" style="line-height: 34px; margin-bottom: 0px !important;"&gt;&lt;font style="font-size: 22px;"&gt;&lt;strong&gt;&lt;font&gt;&lt;strong&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#000000" style="font-size: 24px;"&gt;Thursday, May 7, 2026&lt;/font&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/h3&gt;

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&lt;h3 align="center" style="line-height: 34px; margin-top: 0px !important; margin-bottom: 0px;"&gt;&lt;font&gt;&lt;strong&gt;&lt;font style="font-size: 22px;"&gt;&lt;strong&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;strong&gt;&lt;font color="#000000" style="font-size: 24px;"&gt;9:00AM - 10:00AM PST&lt;/font&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/h3&gt;

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&lt;p align="center" style="margin-bottom: 0px !important;"&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#000000" style="font-size: 24px;"&gt;&lt;strong&gt;&lt;font&gt;&lt;font&gt;&lt;font&gt;Presented By:&amp;nbsp;&lt;/font&gt;&lt;/font&gt;&lt;/font&gt;&lt;span&gt;Jerome Bozek, MHA&lt;/span&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/p&gt;

&lt;p align="center" style="margin-bottom: 0px !important; margin-top: 0px !important;"&gt;&lt;span&gt;&lt;em&gt;&lt;font color="#000000"&gt;&lt;font face="Arial, Helvetica, sans-serif" style="font-size: 18px;"&gt;&lt;strong&gt;Principal Consultant -&amp;nbsp;JB Medical Consulting, LLC&lt;/strong&gt;&lt;/font&gt;&lt;/font&gt;&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p align="center" style="margin-top: 0px !important;"&gt;&lt;strong&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;strong&gt;&lt;font color="#000000" style="font-size: 18px;"&gt;&lt;em&gt;&lt;br&gt;&lt;/em&gt;&lt;/font&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/strong&gt;&lt;/p&gt;

&lt;p style="line-height: 27px; margin-bottom: 0px !important;"&gt;&lt;span&gt;&lt;font face="Arial, Helvetica, sans-serif" color="#000000" style="font-size: 16px;"&gt;&lt;strong&gt;Session Description:&amp;nbsp;&lt;/strong&gt;Practical ideas that can be brought back to the practice for immediate impact on customer service, presented by an experienced administrator.&lt;/font&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p align="center" style="line-height: 27px; margin-bottom: 0px !important; margin-top: 0px !important;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;span&gt;&lt;font color="#FF0000" style="font-size: 16px;"&gt;&lt;strong&gt;&lt;em&gt;&lt;br&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/span&gt;&lt;/font&gt;&lt;/p&gt;

&lt;p align="center" style="line-height: 27px; margin-bottom: 0px !important;"&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;span&gt;&lt;font color="#FF0000" style="font-size: 16px;"&gt;&lt;strong&gt;&lt;em&gt;Can't make the webinar?&lt;/em&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/span&gt;&lt;/font&gt;&lt;/p&gt;

&lt;p align="center" style="line-height: 27px; margin-bottom: 0px; margin-top: 0px !important;"&gt;&lt;font color="#ED1C24" face="Arial, Helvetica, sans-serif"&gt;&lt;span&gt;&lt;font color="#000000" style="font-size: 16px;"&gt;&lt;em&gt;No problem! All registrants receive the recording and presentation slides&lt;/em&gt;&lt;/font&gt;&lt;/span&gt;&lt;/font&gt;&lt;/p&gt;

&lt;p align="center" style="line-height: 27px; margin-bottom: 0px; margin-top: 0px !important;"&gt;&lt;font color="#ED1C24" face="Arial, Helvetica, sans-serif"&gt;&lt;span&gt;&lt;font color="#000000" style="font-size: 16px;"&gt;&lt;em&gt;following the webinar.&lt;/em&gt;&lt;/font&gt;&lt;/span&gt;&lt;/font&gt;&lt;/p&gt;

&lt;p align="center" style="line-height: 27px; margin-top: 0px; margin-bottom: 0px;"&gt;&lt;font color="#ED1C24" face="Arial, Helvetica, sans-serif" style="font-size: 18px;"&gt;&lt;strong&gt;&lt;br&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/p&gt;

&lt;p align="center" style="line-height: 27px; margin-top: 0px;"&gt;&lt;font color="#ED1C24" face="Arial, Helvetica, sans-serif" style="font-size: 18px;"&gt;&lt;strong&gt;(Members Attend Free, Non-members $35.00)&lt;/strong&gt;&lt;/font&gt;&lt;/p&gt;

&lt;p style="line-height: 27px;"&gt;&lt;strong&gt;&lt;font face="Arial, Helvetica, sans-serif"&gt;&lt;strong&gt;&lt;font style="font-size: 16px;"&gt;&lt;strong&gt;&lt;strong&gt;&lt;font style="font-size: 18px;"&gt;&lt;a href="https://www.vermontmgma.com/resources/Documents/How%20To%20Join%20A%20Webinar.pdf" style="color: rgb(0, 0, 0);"&gt;&lt;font color="#ED1C24"&gt;&lt;br&gt;&lt;/font&gt;&lt;/a&gt;&lt;font color="#ED1C24"&gt;HOW TO JOIN THE WEBINAR:&amp;nbsp;&lt;/font&gt;&lt;font color="#000000" style="color: rgb(0, 0, 0);"&gt;Please click the highlighted link provided in your confirmation email to receive the login information.&amp;nbsp;&lt;/font&gt;&lt;/font&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/strong&gt;&lt;/font&gt;&lt;/strong&gt;&lt;/p&gt;</description>
      <link>https://hlaaz.org/event-6665986</link>
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