Job Title: Account Manager

Company: BillWell

BillWell is a leading provider of innovative medical billing solutions designed to empower medical practices businesses of all sizes. We are seeking a dynamic and results-driven Account Manager to join our team. The ideal candidate will bring a strong background in sales, account management to medical practices or hospitals.

Job Responsibilities:

• Develop and nurture relationships with assigned customer accounts to ensure satisfaction, retention, and growth.
• Serve as the primary point of contact for customer inquiries, issues, and escalations, working diligently to resolve issues and exceed customer expectations.
• Proactively identify opportunities to upsell or cross-sell additional services to existing clients.
• Collaborate with internal teams to deliver tailored solutions that align with customer needs and drive business outcomes.
• Leverage experience in practice management or related fields to understand customer workflows and pain points, providing strategic insights and solutions.
• Track account metrics, prepare reports, and conduct regular business reviews to demonstrate value and identify areas for improvement.
• Stay informed about industry trends, market conditions, and competitor activities to position BillWell’s offerings effectively.
• Meet and exceed sales targets and key performance indicators (KPIs) established by management.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
• Minimum of 5 years of experience in sales, account management, or practice management within the technology, financial services, or SaaS industries.
• Experience selling medical billing and physician practice management services, is highly desirable.
• Proven success in achieving sales targets and driving revenue growth.
• Excellent interpersonal and communication skills, with the ability to build rapport and credibility quickly.
• Strong negotiation and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Highly organized, with excellent time management skills and attention to detail.
• Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• Flexible work schedule and remote work options.
• Professional development opportunities and ongoing training.
• Collaborative and inclusive company culture focused on innovation and growth.

Join our team at BillWell and contribute to shaping the future of billing and payments technology. If you are a motivated and results-oriented professional with experience in sales, account management, or practice management, particularly within the technology, financial services, or SaaS industries, we want to hear from you. Apply today and take the next step in your career!

* If interested in this position, please send CV to Vikas@billwell.net *

POSTED: 8-14-2024