Speaker Profile For Consideration

The HLA Arizona Education Committee is responsible for the selection of appropriate speakers and topics to ensure both are relevant to the target audience, Arizona's Practice Management Community.  The topic and complete presentation must have importance to medical practice management staff and should be delivered within a specified time frame.  If you wish to be considered, we ask that you submit the Speaker Profile for consideration.


Upcoming events

    • Thu, February 05, 2026
    • 9:00 AM - 10:00 AM
    • Webinar
    Register


    Customer Service re: Patients

    Thursday, February 5, 2026

    9:00AM - 10:00AM PST

    Presented By: Amy Fajardo, CS, RCM

    MedCycle Solutions


    Key Learning Objectives:

    • Who is your customer, knowing them
    • The difference between poor, good & excellent customer service
    • What your patients are looking for
    • How to deal with a patient complaint
    • Do’s & Don’ts
    • Training Tips


    Can't make the webinar?

    No problem! All registrants receive the recording and presentation slides

    following the webinar.


    (Members Attend Free, Non-members $35.00)


    HOW TO JOIN THE WEBINAR: Please click the highlighted link provided in your confirmation email to receive the login information. 

THANK YOU TO OUR ROYAL & DIAMOND CORPORATE SPONSORS

                            

Healthcare Leaders Association of Arizona
P.O. Box 3403 Hamilton, NJ 08619
844.427.9400 | info@hlaaz.org

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