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• Webinar - Healing the Trust Deficit: How to Engage Patients Through Transparency and Reputation

  • When
    Thu, December 04, 2025
  •  
    9:00 AM - 10:00 AM
  • Location
    Webinar

  Register

  
  

  Healing the Trust Deficit:

  How to Engage Patients Through

  Transparency and Reputation

  Thursday, December 4, 2025

  9:00AM - 10:00AM PST

  Presented By:

  Jen Marcos - Senior Account Executive, rater8  

  
  

  Session Description:

  Trust is the cornerstone of healthcare, yet today’s ecosystem is facing a profound trust deficit. Patients are increasingly skeptical of the healthcare system due to concerns around transparency, costs, access, and lack of engagement from their providers. This decline in trust has far-reaching consequences, not only impacting patient satisfaction but also influencing outcomes, retention rates, and provider reputation.

  This session will explore the multifaceted nature of trust in healthcare, from the relationships between providers and patients to the broader perceptions of the industry at large. Attendees will gain valuable insights into why trust has diminished and how to rebuild it through a strategic combination of transparent communication, social proof, and patient-centric practices.

  During this engaging session, Jen Marcos, Senior Account Executive at rater8, will examine strategies to enhance trust at every stage of the patient journey. Attendees will learn how clear communication about treatment plans, billing practices, and care delivery can alleviate common patient concerns. Additionally, this session will highlight how healthcare organizations can use social proof, including online reviews and testimonials, to build a stellar reputation that attracts new patients and keeps them coming back.

  
  Session Objectives:

  • Address the trust deficit in healthcare and its impact on patient outcomes and provider reputation.
  • Identify key ways in which healthcare organizations and providers can use trust marketing and social proof to bolster their reputations and contribute toward repositioning the healthcare industry in a positive light.
  • Develop actionable steps for building trust within healthcare organizations, both among patients and within the care team.

  
  

  Can't make the webinar?

  No problem! All registrants receive the recording and presentation slides

  following the webinar.

  
  

  
  

  (Members Attend Free, Non-members $35.00)

  
  HOW TO JOIN THE WEBINAR: Please click the highlighted link provided in your confirmation email to receive the login information. 

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• Webinar - Establishing a Managed Care Strategy

  • When
    Thu, January 08, 2026
  •  
    9:00 AM - 10:00 AM
  • Location
    Webinar

  Register

  
  

  Establishing a Managed Care Strategy

  Thursday, January 8, 2026

  9:00AM - 10:00AM PST

  Presented By: Mike Scribner,

  Principal - Strategic Healthcare Partners, LLC  

  
  

  Session Description:

  Creating and assessing a managed care strategy can be overwhelming due to market nuances, products, and provider shifts; just to name a few obstacles. We will outline how best to simplify your approach and dive into the key pillars of such planning. This includes key components such as provider enrollment, contract language review, negotiation tactics, and analytics to best develop a manageable plan by payor and product. We will also highlight trends in policy, revenue cycle analysis, relationship management, and performance review necessary to assess your payors. Afterwards, you should have more tactics to build leverage and level the playing field.

  Session Objectives:

  • Present recent and current market trends.

  • Data to support other presentation objectives.

  • Outline of best practices and recommendations.

  
  

  Can't make the webinar?

  No problem! All registrants receive the recording and presentation slides

  following the webinar.

  
  

  (Members Attend Free, Non-members $35.00)

  
  HOW TO JOIN THE WEBINAR: Please click the highlighted link provided in your confirmation email to receive the login information. 

  Show details