Thursday, February 5, 2026

9:00AM - 10:00AM PST

Presented By: Amy Fajardo, CS, RCM

MedCycle Solutions

Key Learning Objectives:

• Who is your customer, knowing them
• The difference between poor, good & excellent customer service
• What your patients are looking for
• How to deal with a patient complaint
• Do’s & Don’ts
• Training Tips

Can't make the webinar?

No problem! All registrants receive the recording and presentation slides

following the webinar.

(Members Attend Free, Non-members $35.00)

HOW TO JOIN THE WEBINAR: Please click the highlighted link provided in your confirmation email to receive the login information.